Effective Date: September, 2026 

1. Introduction

This Digital Product Delivery Policy explains how eligible software, licenses, activation information, downloads, and other digital products purchased through the Fix By Nerd website (the “Website”) may be processed and delivered.

Digital products are generally supplied electronically and do not require physical shipment unless specifically stated otherwise.

2. Products Covered by This Policy

This Policy may apply to electronically delivered items such as:

• Software licenses
• License keys or activation codes
• Downloadable software
• Subscription-based software
• Digital access information
• Activation instructions
• Other electronically fulfilled products

The exact delivery method depends on the product purchased.

3. Electronic Delivery

Digital products may be delivered through:

• Email
• Download links
• License or activation information
• Customer account access, where available
• Publisher or manufacturer platforms
• Other electronic methods identified during the transaction

Customers should review the relevant product page for available delivery information.

4. No Physical Shipment

Unless expressly stated, products identified as digital or downloadable are not physically shipped.

Customers should not expect a disc, printed license, retail box, or other physical package when purchasing a product identified as electronic delivery.

5. Delivery Information

Customers must provide a valid and accessible email address and any other information reasonably required to fulfill the order.

Fix By Nerd is not responsible for delays resulting from incorrect information provided by the customer.

Customers should verify their contact details before submitting an order.

6. Order Verification Before Delivery

Digital fulfillment may begin only after applicable order requirements have been completed.

These can include:

• Successful payment authorization
• Transaction verification
• Fraud screening
• Product availability confirmation
• Regional eligibility checks
• Licensing verification
• Other reasonable security procedures

An order may remain pending while verification is completed.

7. Delivery Time

Digital delivery may occur shortly after successful order processing, but delivery times can vary.

Processing may take additional time because of payment verification, transaction review, publisher requirements, licensing availability, technical issues, or other circumstances.

Unless expressly guaranteed, an estimated delivery time should not be interpreted as a fixed commitment.

8. Delayed Delivery

If an expected digital product has not arrived, customers should:

• Confirm that the email address used for the order is correct
• Check spam, junk, promotions, or filtered email folders
• Confirm that payment was completed
• Review any order-related communications
• Contact Fix By Nerd if further assistance is required

Fix By Nerd may request the order number or other information necessary to locate the transaction.

9. License Keys and Activation Codes

Certain software products may require a license key, activation code, account, or other credential.

Customers are responsible for keeping these credentials secure.

License information should not be publicly posted, distributed, resold, or shared in violation of applicable software license terms.

10. Software Activation

Activation may require:

• Internet access
• A publisher or manufacturer account
• Registration
• Entry of a license key
• Installation of applicable software
• Use of an external activation platform
• Compliance with geographic or device restrictions

The applicable product and publisher determine activation requirements.

11. Customer Compatibility Responsibility

Before purchasing a digital product, customers should review:

• Supported operating systems
• Hardware requirements
• Device limits
• User limits
• License duration
• Geographic restrictions
• Activation requirements
• Other compatibility information

Customers are responsible for selecting a product suitable for their intended system where these requirements are clearly disclosed.

12. Regional Restrictions

Some digital products may be licensed only for specific countries or regions.

Purchase and activate a product labeled for a particular region only in accordance with applicable regional requirements.

Fix By Nerd cannot guarantee activation outside the region authorized for the product.

13. Publisher and Manufacturer Platforms

Some products may depend on third-party publisher or manufacturer systems for download, registration, activation, account creation, or ongoing use.

Fix By Nerd does not control the continuous operation of independent third-party platforms.

Temporary outages, maintenance, or changes to such systems may affect activation or access.

14. Delivery Confirmation

Digital delivery may be considered completed when the applicable license information, activation code, download access, or other digital entitlement has been sent or made available through the designated delivery method.

Fix By Nerd may maintain technical evidence of electronic delivery for transaction administration, customer support, and dispute management.

15. Incorrect Email Address

If a customer provides an incorrect email address, delivery may fail or be delayed.

Customers should contact Fix By Nerd promptly if they discover an error.

Additional verification may be required before sensitive license or activation information can be resent to a corrected address.

16. Resending Digital Information

Where appropriate and after reasonable verification, Fix By Nerd may resend eligible digital delivery information if the original communication was not received.

Resending information does not create an additional license or extend the original license period unless specifically stated.

17. Download Links

Where a digital product is delivered through a download link, the link may be subject to expiration, access limitations, or other conditions.

Customers should follow the provided instructions and retain relevant purchase records.

18. License Duration

Software may be licensed for a specific period, such as one, two, or three years, or according to another stated licensing model.

The applicable license period is determined by the product purchased and relevant publisher terms.

Digital delivery itself does not modify the stated license duration.

19. Digital Product Availability

Digital products can become unavailable because of publisher decisions, licensing changes, geographic restrictions, product discontinuation, or other circumstances.

If Fix By Nerd cannot fulfill a paid digital order, the transaction will be handled according to applicable law and the relevant cancellation/refund policies.

20. Cancellation After Digital Delivery

Cancellation eligibility may change after digital fulfillment has occurred.

Where a license key, activation code, download link, account entitlement, or similar digital item has already been supplied, cancellation may be limited, particularly where the digital product cannot reasonably be revoked or resold.

Any restriction remains subject to applicable consumer law.

21. Returns and Refunds

Digital products may be subject to different return and refund conditions from physical products.

Factors affecting eligibility may include whether the license has been delivered, disclosed, downloaded, redeemed, activated, or otherwise used.

Customers should review the Fix By Nerd Return & Refund Policy before purchasing.

22. Technical Assistance

Fix By Nerd may provide reasonable order or delivery-related assistance where appropriate.

Product-specific technical support, software functionality, account recovery, updates, or activation infrastructure may be provided or controlled by the applicable manufacturer or publisher.

23. Unauthorized Distribution

Digital licenses, activation codes, download links, and related credentials must not be copied, redistributed, transferred, resold, or otherwise used in violation of applicable licensing conditions.

Customers are responsible for complying with the relevant software license agreement.

24. Related Policies

This Policy should be read together with the Fix By Nerd:

• Terms & Conditions
• Sales & Order Policy
• Payment & Billing Policy
• Software License & Activation Disclaimer
• Cancellation Policy
• Return & Refund Policy
• Product Information Disclaimer
• Privacy Policy

25. Changes to This Policy

Fix By Nerd may revise this Digital Product Delivery Policy when its fulfillment procedures, digital products, technologies, publisher requirements, or applicable laws change.

The current version will be published on the Website.

26. Contact Information

For questions concerning digital delivery:

Fix By Nerd

Email: info@fixbynerd.com

Address: 9655 Ensworth St 216, Las Vegas, NV 89123 

Contact No.: +1 (888)-715-4577