Effective Date: September, 2026
1. Introduction
This Warranty & Manufacturer Responsibility Disclaimer explains the distinction between Fix By Nerd's responsibilities as a technology product platform or seller, where applicable, and the warranties, technical support, product performance, and other responsibilities controlled by third-party manufacturers, publishers, developers, or suppliers.
Unless expressly stated otherwise, Fix By Nerd does not manufacture the third-party hardware or develop the third-party software displayed or sold through the Website.
2. Third-Party Products
Products available through Fix By Nerd may be manufactured, developed, published, licensed, or supplied by independent third parties.
These may include:
- Printers
- Scanners
- Desktop computers
- Thin clients
- Software products
- Digital licenses
- Security software
- Productivity software
- Driver and system utilities
- Other technology products
Ownership and responsibility for the design and development of these products remain with the applicable third party.
3. Manufacturer Warranties
Certain hardware products may include a warranty provided by the original manufacturer.
Warranty terms can vary by product, model, region, purchase date, and manufacturer.
Customers should review the warranty documentation supplied with or made available for the specific product.
4. Software Publisher Terms
Software products may be governed by warranties, license agreements, support terms, subscription conditions, or other policies established by their publishers or developers.
Fix By Nerd does not independently modify those third-party terms.
5. No Independent Manufacturer Warranty
Unless Fix By Nerd expressly provides a separate written warranty for a particular product, references to a manufacturer's warranty should not be interpreted as a warranty issued directly by Fix By Nerd.
The manufacturer's terms govern any manufacturer warranty.
6. Warranty Duration
Warranty periods may differ between products.
A manufacturer may provide coverage for a specified number of months or years or according to another stated period.
Customers should verify the applicable warranty duration for their exact product and region.
7. Warranty Eligibility
Manufacturer warranty eligibility may depend on factors such as:
- Product model
- Serial number
- Purchase date
- Geographic region
- Authorized use
- Proof of purchase
- Registration requirements
- Product condition
- Manufacturer warranty exclusions
The manufacturer determines eligibility under its warranty terms.
8. Proof of Purchase
Customers may be required to provide an invoice, order confirmation, receipt, serial number, or other documentation when making a manufacturer warranty claim.
Customers should retain their Fix By Nerd transaction records for future reference.
9. Product Registration
Some manufacturers or publishers may recommend or require product registration to access warranty benefits, support, updates, or account-based functionality.
The relevant provider controls any registration process.
10. Warranty Claims
Where a product issue falls within a third-party manufacturer's warranty, the customer may need to contact the manufacturer or its designated support provider directly.
Fix By Nerd may provide reasonable order-related information where appropriate but does not control the manufacturer's decision regarding a warranty claim.
11. Repair and Replacement Decisions
Manufacturers may determine whether an eligible warranty claim results in:
- Repair
- Replacement
- Technical support
- Software correction
- Refurbished replacement
- Another warranty remedy
Fix By Nerd does not determine remedies offered independently under a manufacturer's warranty.
12. Product Performance
Product performance may vary depending on configuration, usage, environment, operating system, network conditions, maintenance, software version, hardware compatibility, and other factors.
Fix By Nerd does not guarantee that every product will produce identical results for every customer unless a specific guarantee is expressly provided.
13. Hardware Specifications
Manufacturers may revise hardware specifications, packaging, included accessories, components, or product designs over time.
Customers should review current product documentation where a particular specification is essential to their requirements.
14. Software Functionality
Software publishers may change features, interfaces, compatibility, subscription conditions, system requirements, or functionality through updates or new versions.
Fix By Nerd does not control independent software-development decisions.
15. Software Updates and Support
The applicable publisher generally determines the availability and duration of updates, security patches, technical support, or new software versions.
Fix By Nerd cannot guarantee that third-party software will receive updates or support indefinitely.
16. Product Discontinuation
Manufacturers and publishers may discontinue products, models, software editions, or support programs.
Such decisions may affect future availability, updates, replacement parts, technical assistance, or warranty procedures.
17. Compatibility
Customers should confirm that a product suits their intended hardware, operating system, network, region, or other environment before purchase.
A manufacturer warranty does not necessarily cover incompatibility resulting from a customer's system or configuration.
18. Damage and Misuse
Manufacturer warranties may exclude damage resulting from misuse, accidents, unauthorized modification, improper installation, environmental conditions, or use outside documented product requirements.
The applicable manufacturer's terms determine the exact exclusions.
19. Consumables and Accessories
Consumables, accessories, batteries, replacement components, and similar items may have different warranty conditions from the primary product.
Customers should refer to the applicable manufacturer's documentation for specific coverage.
20. Third-Party Technical Support
Technical assistance may be provided directly by a manufacturer, publisher, developer, or other authorized support provider.
Fix By Nerd may assist with order-related matters but does not represent that it operates every third-party technical support service associated with products displayed on the Website.
21. Manufacturer Contact Information
Where customers require warranty or manufacturer-controlled technical support, they may need to use the official support channels provided by the applicable manufacturer or publisher.
Customers should verify that they are using legitimate support resources.
22. Returns Versus Warranty Claims
Website returns and manufacturer warranty claims are separate processes.
A product outside the Fix By Nerd return period may still qualify for manufacturer warranty coverage. In contrast, a product eligible for return may not require a warranty claim.
Customers should review the applicable Return & Refund Policy and manufacturer documentation.
23. Digital Products
Digital software may not include a traditional hardware-style warranty.
A software license agreement, publisher support terms, subscription conditions, and applicable consumer law may instead govern its use.
24. No Implied Affiliation
Displaying, describing, or selling a third-party product does not by itself imply that Fix By Nerd is the product's manufacturer, or that Fix By Nerd has a formal affiliation with the brand owner.
Any authorized relationship, where applicable, should be expressly identified.
25. Statutory Rights
Manufacturer warranty terms do not replace consumer rights that may be available under applicable law.
Nothing in this Disclaimer is intended to exclude or restrict rights or remedies that cannot legally be waived.
26. Related Policies
This Disclaimer should be read together with the Fix By Nerd:
- Terms & Conditions
- Product Information Disclaimer
- Trademark & Brand Disclaimer
- Third-Party Products Disclaimer
- Sales & Order Policy
- Return & Refund Policy
- Software License & Activation Disclaimer
27. Updates to This Disclaimer
Fix By Nerd may revise this Disclaimer when its product offerings, manufacturer relationships, Website practices, or applicable requirements change.
The latest version will be published on the Website.
28. Contact Information
For questions regarding a product purchased through Fix By Nerd:
Fix By Nerd
Email: info@fixbynerd.com
Address: 9655 Ensworth St 216, Las Vegas, NV 89123
Contact No.: +1 (888)-715-4577